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Meet your back-up

Our dedicated team of experts are on hand to help you meet your client’s needs, access relevant resources and support you on growing your equity release business.

Support Team

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Emma Ward

Head of Sales Operations

Emma is a master at keeping clients happy and finding solutions to problems – as well as seeking out new opportunities. Emma uses the same TLC to enhance sales operations as she does when baking her tasty new cupcake creations. She also has a passion for the performing arts, being an occasional thespian and amateur dancer.

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Harsha Lander

Underwriting Manager

Harsha helps manage and mentor the growing more2life team of underwriters – training 10 new team members within the last year. As well as training and advising new underwriters her diverse role includes manging relationships with our funders, looking at complex technical queries, and diffusing complex cases and escalations. Outside of work Harsha enjoys walks in the countryside with her family – which often turn out to be longer than expected after a few wrong turns and popping into a few pubs for refreshments.

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Steven Watson

Adviser Support Team Leader

Steven leads the team that supports financial advisers with things like pre-application queries, lending criteria’s and case updates - with the aim of providing one-touch resolutions by liaising with other departments to speed up the progress of applications. When he’s not working or spending time with his family - you’ll find in him getting frustrated on the golf course, cheering on Sunderland at the Stadium of Light or playing videogames.

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Simon Gibson

B2B Sales Manager

I joined more2life in October 2022 as Sales Manager and I have enjoyed the challenge of getting to grips with the fast paced, ever changing Equity Release landscape. My role here at M2L is to guide and support the sales team ensuring they deliver the best possible outcomes for advisers and their clients.

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Jacqueline Eastham

Senior Telephone Account Manager

I’ve worked for the group 9 years in March and started off as an Annuity broker, I then moved onto working for more2life. I started in the adviser support team before moving onto Account managing which I love as I strive to help advisers meet their client’s needs. I am also a mum now and have a great work/life balance.

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Tony Ward

Telephone Account Manager

I am an experienced Account Manager, with over 4 years experience working in both sales and operations roles within Equity Release. I strive to provide the best possible service to adviser to ensure their client's needs are met.

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Dan Kenyon

Business Development Manager

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Jacqueline Sinacola

Telephone Account Manager

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Ryan Fleming

Telephone Account Manager

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Phil Quinn

Head of Sales

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Isaac Allen

Business Development Manager

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Hayley Tarney

Telephone Account Manager

Executive Team

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Roland Steere

Director of Funding and Product Development

Roland works to enhance more2life’s position in the equity release market as an innovative lender. Roland is a tough cookie; with over 15 years’ experience in the financial services industry and a depth of expertise in the investment sector, you can trust you’re in good hands.

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Ben Waugh

Managing Director

Ben is the man with the plan and has spent the past 20 years building his knowledge and experience within the financial services industry. He now utilises his expertise to expand and innovate the change and operations team.

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Dave Harris

Chief Executive Officer

Dave has transformed more2life’s manufacturing and distribution relationships and has made major contributions to the development of the Key Group. He has a sharp work ethic and enjoys his time chairing multiple committees and speaking at industry events.

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Caroline Righton

Director of Commercial Finance

Coming Soon...

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